Shipping policy

Last Updated: August 6, 2026

This Shipping Policy explains the shipping costs, order processing times, delivery estimates, tracking procedures, and shipping conditions for orders placed through www.rosegoldmiami.shop.

Shipping Destinations

Rose Gold Miami currently ships to valid residential and commercial addresses within the United States.

We do not currently offer international shipping.

We are unable to ship to P.O. Boxes, APO/FPO addresses, military addresses, or freight-forwarding locations.

Shipping Cost

We offer free standard shipping on all orders within the United States.

No minimum purchase amount is required.

Order Processing Time

Orders are processed within 1–3 business days after payment has been successfully received and verified.

Business days are Monday through Friday, excluding federal holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Order Cut-Off Time

Our daily order cut-off time is 5:00 PM Eastern Time.

Orders placed after 5:00 PM Eastern Time will begin processing on the next business day.

Estimated Delivery Time

After processing, standard delivery generally takes 5–8 business days.

Processing Time: 1–3 business days
Shipping Time: 5–8 business days
Estimated Total Delivery Time: 6–11 business days

Delivery dates are estimates and may be affected by holidays, severe weather, carrier delays, transportation disruptions, or other circumstances outside our control.

Shipping Carriers

Orders may be delivered through USPS, UPS, FedEx, or another reliable shipping carrier.

The carrier is selected according to the destination, package size, and available delivery service.

Order Confirmation

After placing an order, you will receive an order confirmation email containing your purchase details.

Please review your order information carefully and contact us immediately if any information is incorrect.

An order confirmation means that we received your order. It does not mean that the order has shipped.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please provide:

  • Full name
  • Street address
  • Apartment or unit number
  • City
  • State
  • ZIP code
  • Phone number

Rose Gold Miami is not responsible for delays, failed deliveries, or missing packages caused by incorrect or incomplete shipping information provided by the customer.

Address Changes

To request a shipping address change, contact us as soon as possible at support@rosegoldmiami.shop.

We cannot guarantee an address change after an order has entered processing or has already shipped.

Once an order has shipped, the delivery address cannot be changed by Rose Gold Miami.

Order Changes and Cancellations

Order changes or cancellation requests must be submitted within 24 hours of placing the order.

Requests cannot be guaranteed after processing has started.

Orders that have already shipped cannot be cancelled.

Delivery Delays

Delivery delays may occur because of:

  • Severe weather
  • Federal holidays
  • High seasonal demand
  • Carrier service interruptions
  • Transportation disruptions
  • Incorrect shipping information
  • Failed delivery attempts
  • Events outside our reasonable control

Rose Gold Miami is not responsible for carrier delays, but our support team will provide reasonable assistance when a shipment experiences an unexpected issue.

Tracking Shows Delivered but Package Is Missing

When tracking shows that a package was delivered but you cannot locate it, please:

  • Confirm the shipping address
  • Check around the delivery location
  • Ask household members or neighbors
  • Check with your apartment office or reception desk
  • Wait until the end of the delivery day
  • Contact the shipping carrier

If the package remains missing, contact us with your order number and tracking information.

Lost Packages

If your package appears to be lost or tracking has not updated for an extended period, contact us at support@rosegoldmiami.shop.

Please include:

  • Full name
  • Order number
  • Shipping address
  • Tracking number
  • Description of the issue

We will contact the shipping carrier and request an investigation.

Damaged Packages

Please inspect your order immediately after delivery.

If your order arrives damaged, contact us within 48 hours of delivery and provide:

  • Order number
  • Clear photos of the damaged product
  • Photos of the shipping package
  • Photos of the shipping label
  • A brief description of the issue

Please keep the product and original packaging until the issue has been reviewed.

Refused or Undeliverable Packages

Packages returned because of an incorrect address, refused delivery, failed delivery attempts, or failure to collect the package may require additional processing.

Additional shipping charges may apply if the customer requests reshipment.

Contact Information

Business Name: Rose Gold Miami
Website: www.rosegoldmiami.shop
Email: support@rosegoldmiami.shop
Phone: +1 (786) 790-1687
Business Address: 1570 Washington Ave, Miami Beach, FL 33139, United States
Business Hours: Monday–Sunday, 12:00 PM–9:00 PM Eastern Time